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Terms of Service

Last Updated: November 2025

Welcome to Tree Street Packaging (CAGC Inc.). By accessing or using our website, placing an order, or interacting with our services, you agree to the following Terms of Service. Please read them carefully.

1. Overview

Tree Street Packaging (CAGC Inc.)(“we,” “us,” “our”) provides custom printing and packaging products, including but not limited to labels, stickers, bags, boxes, and marketing collateral. These Terms apply to all website visitors, clients, and users of our services.

2. Use of Our Website

By using our website, you agree that you:

  • Are at least 21 years old.
  • Will provide accurate and complete information.
  • Will not use our services for illegal or unauthorized purposes.

We reserve the right to refuse service to anyone for any reason at any time.

3. Pricing & Payment
  • All pricing is listed in USD and may change at any time without notice.
  • Orders must be paid in full before production begins unless otherwise stated in writing.
  • Custom orders will require approval of a digital proof after payment is finalized.
  • Sales tax is applied where required by law.
4. Custom Artwork & File Requirements

By submitting artwork, you agree that:

  • You own or have permission to use all provided graphics, logos, and intellectual property.
  • Your design does not infringe on any third-party rights.
  • Tree Street Packaging (CAGC Inc.) is not responsible for spelling errors, low-resolution artwork, or incorrect file setup submitted by the client.

We may adjust artwork for print-readiness (such as resizing, outlining text, or minor color adjustments), but we will never alter your design significantly without approval.

5. Proofing & Approval
  • Digital proofs are provided for most custom orders.
  • Production does not begin until the proof is approved.
  • Once a proof is approved, the customer accepts full responsibility for the final result.
  • Any changes after approval may result in additional fees or production delays.
6. Production Times
  • Production times vary by product and complexity.
  • Estimated turnaround times do not include weekends, holidays, or shipping time.
  • Delays caused by file issues, missing information, or late payments are not the responsibility of Tree Street Packaging (CAGC Inc.).
7. Shipping & Delivery
  • We ship via trusted carriers, but we are not responsible for delays, lost packages, or damages occurring during transit.
  • Shipping costs are non-refundable unless the error was ours.
  • Once an order leaves our facility, ownership transfers to the customer.
8. Returns, Refunds & Reprints

Please see our Refund and Return Policy Page found in the footer.

9. Intellectual Property

All content on our website — including images, product descriptions, templates, icons, branding, and text — is owned by Tree Street Packaging (CAGC Inc.) and may not be copied, reproduced, or distributed without permission.

10. Prohibited Uses

You agree not to use our services for:

  • Illegal or counterfeit goods
  • Hate speech or offensive content
  • Fraudulent activities
  • Misleading or unsafe product packaging

Tree Street Packaging (CAGC Inc.) may refuse any design or order that violates our content guidelines.

11. Limitation of Liability

Tree Street Packaging (CAGC Inc.) is not liable for:

  • Any indirect, incidental, or consequential damages
  • Losses caused by delays in production or shipping
  • Errors in customer-submitted artwork or specifications

Our total liability for any claim is limited to the amount paid for the order in question.

12. Privacy

Your personal information is handled according to our Privacy Policy. We do not sell or share customer information except where required to fulfill your order.

13. Changes to Terms

We may update these Terms at any time. Continued use of our website or services indicates acceptance of the updated Terms.

14. Contact Information

For questions or concerns, you can reach us at:

Tree Street Packaging
info@treestreetpackaging.com
(269) 436-0936
2560 S Cleveland Ave #5, St Joseph, MI 49085